Privacy Policy
How we collect, use, and safeguard your personal information on our platform.
Overview
Welcome to LIC2.in ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://lic2.in or use any of our services.
LIC2.in is an independent LIC advisor/agent portal providing information, guidance, and assistance related to Life Insurance Corporation of India (LIC) products and policies. We are not the official website of LIC of India.
Important: By using our website and services, you consent to the practices described in this Privacy Policy. Please read it carefully before submitting any personal information.
Information We Collect
We collect information to provide better services and respond to your inquiries. The types of information we may collect include:
📋 Personal Information
Name, date of birth, contact number, email address, and address provided via contact forms or enquiries.
🛡️ Policy-Related Data
LIC policy numbers, plan details, premium information, and maturity/claim data shared for advisory purposes.
💻 Technical Data
IP address, browser type, operating system, pages visited, and time spent on our site (via analytics tools).
📩 Communication Data
Messages, queries, and correspondence you send through our contact forms, WhatsApp, or email.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries regarding LIC policies, premiums, or claims
- To provide personalized insurance advisory and guidance services
- To assist in policy renewals, premium calculations, or claim status follow-ups
- To send relevant notifications, reminders, or updates about your LIC policies
- To improve the content and functionality of our website
- To comply with legal obligations and prevent fraudulent activity
- To send occasional newsletters or policy updates (only with your consent)
We do not sell, rent, or trade your personal information to any third parties for marketing or commercial purposes.
Sharing of Information
We may share your information only in the following limited circumstances:
- LIC of India: When facilitating policy purchases, renewals, or claim services on your behalf, necessary information is shared with LIC directly.
- Service Providers: Trusted third-party services (such as web hosting, analytics, or communication tools) that assist in operating our website under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority, or to protect the rights and safety of our users or the public.
- Business Transfer: In the event of a merger or acquisition, personal data may be transferred to the succeeding entity, subject to the same privacy protections.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.
- Essential Cookies: Necessary for the website to function properly (session management, security).
- Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics). This data is aggregated and anonymised.
- Preference Cookies: Remember your settings and preferences for a better experience on return visits.
You may disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of this website.
Data Security
We take the security of your personal information seriously and implement reasonable technical and organisational measures to protect it from unauthorised access, loss, or misuse. These measures include:
- SSL/TLS encryption for data transmission (HTTPS)
- Secure server infrastructure with restricted access
- Regular security audits and vulnerability assessments
- Access controls limiting staff access to personal data on a need-to-know basis
Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In general, personal data related to enquiries and advisory services is retained for a period of 3 years after the last interaction, unless a longer retention period is required or permitted by applicable law.
Your Rights
You have the following rights with respect to your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Object: Object to the processing of your personal data for marketing purposes.
- Right to Withdraw Consent: Withdraw consent for processing at any time, where processing is based on consent.
- Right to Grievance Redressal: Lodge a complaint with the relevant data protection authority if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the details provided in Section 11.
Third-Party Links
Our website may contain links to external websites, including the official LIC of India website (licindia.in), government portals, and other insurance-related resources.
We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.
Children's Privacy
Our website and services are not directed to individuals under the age of 18 years. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately and we will promptly delete such information from our records.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
Get in Touch
Our team is available to address any privacy-related queries. We aim to respond within 48 business hours.
Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated date will always be shown at the top of the page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
